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Policies/ Facts and Questions

Thank you for visiting our Web Site ("Site"). YOU SHOULD READ THE FOLLOWING TERMS CAREFULLY BEFORE USING THIS SITE.

These Legal conditions govern the use of and access to this http://www.brindasboutique.com (“BB”) website. Your use of this Site is governed by the following terms of use ("Terms"). If you do not agree with all of these Terms, please exit this Site. By using this Site, you agree to comply with and to be bound by these Terms, including the privacy policy and, when you make an online purchase, the purchase information. BB reserves the right to, from time to time, change these Terms at its sole discretion. By using this Site after any such change, you agree to comply with, and be bound by, the Terms as changed. Copyright, Trademark and Other Intellectual Property Protection This Site as a whole, and all material on this Site, is protected by copyright and other intellectual property rights.  Favorite Links - This Site may contain links to other websites. BB is not responsible for the availability of, or any content or material contained in, or obtained through, any such sites. BB does not, by linking to another site, or by making reference to any third-party information, products or services, endorse those sites or materials. Any questions or comments relating to any other site should be addressed to the operator of those sites. No linking to this website is permitted without BB’s prior written permission. Products -The BB products depicted on this Site are representative of the BB collection. Not all BB products are shown in this Site. Disclaimer Material in this Site may contain inaccuracies or typographical errors. BB is not liable or responsible for any inaccuracies or errors, or for any loss or damage caused by or arising from any user's reliance on information obtained from or through this Site. This Site and the information and materials contained in this Site are subject to change at any time, and from time to time, without prior or subsequent notice.  BB makes no representations or warranties of any kind, express or implied, including, but not limited to, warranties of title or freedom from malicious programs (such as viruses, worms or trojan horses) or implied warranties of merchantability or fitness for a particular purpose, with respect to this site or its contents and expressly disclaims any representations and warranties. BB does not represent or warrant that this site is free of defects or that any defects will be remedied.  Limitation of Liability and Indemnity In no event shall BB be liable for any actual, direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any other damages whatsoever, even if BB has been previously advised of the possibility of such damages, whether in an action under contract, tort or under any other theory, arising out of or in connection with the use, inability to use, or performance of the information, products and materials on this site.  Payment Methods We accept the following payment methods: Paypal,Visa, Mastercard, Discover and American Express via Paypal. Miscellaneous Online purchases from this section of the website may be made by anyone, for delivery to a billing address, as registered with the clients’ credit card company. We are unable to deliver online purchases to non-registered addresses at this time, but invite our clients to visit our website at http://www.brindasboutique.com after an order has been submitted, an automated sales invoice will be forwarded to the email provided to us during the order process. This sales invoice should be retained for any future references.  Product Availability All products from this website are subject to availability. We also reserve the right to alter the terms or duration of any special offers or sale promotion.  Pricing and Payment Options While we try to ensure that all prices on our website are accurate, errors may occur. Prices displayed on the BB website are quoted in U.S. dollars, unless otherwise specified. BB accepts Paypal and credit card payments via Paypal for online purchases: If payments are made by credit card, the transaction will be charged to your credit card only after we have verified your card details, received credit authorization. Your credit card will not be charged at the time you submit your order. For all other payments, once payment is confirmed cleared, your order will be processed shortly after. Shipping and Delivery All orders are shipped within 48 hours upon receipt of payment. All domestic orders include FREE SHIPPING via the United States Priority Mail. On the day of delivery, you will receive a confirmation via email. BB also ships internationally via the United States Postal Service at additional cost.  If shipping charges exceed the amount noted in the shopping chart, BB will contact you via phone or email as to whether you would like to continue your order and pay the additional cost. Alternative shipping and handling instructions other than the United States Postal Service must be made at the time you place your order by calling (248) 219-6685 or by email at orders@brindasboutique.com. 

Exchanges -  Unfortunately we are unable to offer exchanges. Returns: For any reason you are not completely satisfied with your order you must notify BB by email orders@brindasboutique.com or by phone (248) 219-6685 within five (5) days of your receipt. Refunds after the 5th day will be issued upon receipt of the returned merchandise less a 40% restocking fee. BB must authorize all returns and all returns must be in brand new perfect condition, the same as when you received your order. All returned merchandise must be in its original saleable condition when received. Please be sure to include all of the original material that was sent with the merchandise. Send approved returns to: Brinda Devine, 23041 Beverly Street Oak Park, MI 48237 Changes/Cancellations If you wish to cancel or modify your order, please send an email as soon as possible to orders@brindasboutique.com. We will make every effort to accommodate your request; however, once a product has left our premises for processing and shipping, the purchase cannot be cancelled or modified. In this case, please refer to our return policy. Contact us for additional assistance concerning our online store or your online purchase, please feel free to contact us via email at orders@brindasboutique.com or call (248) 219-6685. Privacy and Security We respect your privacy! Information collected is for the purpose of sales only, and will not be shared with any third parties. We use Paypal to securely process your credit card information online using SSL encryption. For your protection, you may need to enter the verification numbers on the back of your credit.

  • How do I contact Brinda's Boutique if I have a question?
  • Which payment method can I use at Brinda's Boutique?
  • How much does the shipping cost ?
  • Will I be charged for sales tax ?
  • When will my order arrive ?
  • What is your return policy ?
  • What's the currency used on Brinda's Boutique?
  • Why have I not received my refund ?
  • What is your exchange policy?
  • How do I change or cancel my order?
  • Questions about faux fur

How do I contact Brinda's Boutique if I have a question? TOP
You can reach our Customer Service at orders@brindasboutique.com or by phone at (248) 219-6685.

Which payment method can I use at Brinda's Boutique? TOP
We accept the following payment methods: Paypal,Visa, Mastercard, Discover and American Express via Paypal. Brinda's Boutique ships within the United States and internationally. We only ship to confirmed PayPal addresses for an increased security against fraud.

How much does the shipping cost ? TOP
We offer free domestic shipping for orders within the United States. International orders are a minimum of $35 and overnight orders are $28. If your international shipping charge significantlye exceeds $35, then you will be billed for the difference.

Will I be charged for sales tax ? TOP
At this time sales tax is only applicable for orders made derived from Michigan, United States.

When will my order arrive ? TOP
Orders are typically shipped within 24 to 48 hours after the receipt of payment. Delivery is typically 4 to 7 days thereafter.

What is your return policy ? TOP
For any reason you are not completely satisfied with your order you must notify Brinda's Boutique by email at orders@brindasboutique.com or by phone (248) 219-6685 within five (5) days of receiving the order. Returns after the first 5 days of your receipt will be issued only upon our receipt of the returned merchandise less a 40% restocking fee. Brinda's Boutique must authorize all returns and all returns must be in brand new, unworn with all tags still attached. Please be sure to include all of the original material that was sent with the merchandise.

What's the currency used on Brinda's Boutique? TOP
We only accept United States currency payments.

Why have I not received my refund ? TOP
We process all refunds within 24 hours. If you paid using Paypal, all refunds are immediate and you should see them in your account. If you still have problems, we will provide you with a reference number so you can contact Paypal directly. If you paid using credit card via Paypal, refunds are not instant. Once your refund has been processed by your credit card company, your issuing bank must accept the refund, then post the funds to your account. If it has been longer then 5 business days, and the funds are still not showing on your credit card, please contact us and we will provide you with the transaction ID so that you can contact your issuing bank and inquire about the funds.

What is your exchange policy? TOP
If you would like make an exchange, you must notify Brinda's Boutique within 5 days upon receipt of your order. The customer is responsible for return shipping charges. 

How do I change or cancel my order? TOP
If you wish to cancel or modify your order, please send an email as soon as possible to ordes@brindasboutique.com. We will make every effort to accommodate your request; however, once a product has left our premises for processing and shipping, the purchase cannot be cancelled or modified. In this case, please refer to our return policy.

Questions about faux fur TOP

Questions about faux fur. TOP

How do I care for my faux fur?

It’s easy to care for your faux fur coat. Spot clean with cold water and mild soap. For a thorough cleaning, dry-clean, Pile Method. This means that solvent is used sparingly so fibers remain light and fluffy. Kanecaron, a high-end acrylic fiber, is responsible for the silky touch and high sheen of our fabrics. It’s the lining rather than the faux fur that calls for dry cleaning. Most satin linings require pressing to look well, which is difficult because faux fur cannot be exposed to high heat. Highly durable, Kanecaron is heat sensitive! Avoid heat of any kind: a radiator, a hot clothes dryer or hot water. Our throws however, may be machine-washed (delicate cycle) in cold water and line dried. Though special storage is unnecessary, our taffeta Coat Bag is a convenient, attractive way to keep your coat dust-free. Avoid storing your faux fur in plastic.

How do I choose a faux fur?

Flat, short-hair fabrics such as Black Mink and Sable are ideal for petites and larger sizes. The fabric closest to your hair color is usually the most flattering. The proper coat length is as long as possible, both for warmth and a long visual image. A few inches above the ankle generally looks good without sweeping the steps.

Does faux fur shed?

 A little shedding is to be expected with faux fur. Any shedding is likely to be residual and diminishes after a garment is worn a few times. We suggest brushing your faux fur from time to time to keep it looking it’s best and expel excess fibers.

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